Jewells Art



Frequently Asked Questions


What type of materials do you use and how do you finish your paintings?
Most of my work is created using acrylic or watercolour paint. I sometimes use pastels, glass paint, and other mixed media as a part of my process. Canvas originals are varnished (a liquid sealant) to protect your painting from oils and dust. For artwork on paper, mounting behind glass in a frame will help protect them from damage, see my Caring for Your Artwork guide for more information.

Do you do commissions?
Yes, I do, For commission information visit the Commissions page.

Is there a way I can preview what a painting would look like in my house?
Yes, if you email me at: enquiries@jewellsart.co.uk, sending a picture of the wall you want to hang the painting on. I will use your photo and add the painting onto your wall digitally and send it back for you to view.

What type of prints do you offer?
I offer prints on 260gm Luster Professional Photographic Paper which has a smooth texture and slight sheen, 170gm Matt Professional Photographic Paper which has a smooth texture and matt finish and Hahnemühle natural white, 100% cotton rag 350gm fine art paper with a similar texture to the original canvas painting.
I always include a white border for easy framing.  Details are shown on each individual product page.

Canvas, Metal, Wood, Acrylic and framed prints are available for some of my work, direct from an external supplier, please see individual product pages for details.
 
How do I care for my painting or print?
I've created a guide to caring for your artwork here and include a copy with all painting orders.

Where are you based and how can I see your work in person?
I’m currently based in Lincoln, UK. My studio hours are by appointment only, but if you’d like to visit, email: enquiries@jewellsart.co.uk and we can arrange a time.

How long does it take for me to receive my artwork?
Original paintings will be carefully packaged and shipped without delay upon receipt of funds and I will send you a confirmation email when your order is shipped.

Prints are made to order and requires time for drying before they can be packaged. please allow 5 working days for your order to be completed I will then email you when your order is ready to ship.
Please allow up to 14 days for UK delivery and 28 days for overseas.

What is a Certificate of Authenticity and do you provide them?
A Certificate of Authenticity is a document proving the authenticity of the work, signed by the artist and containing details about the artwork for the collector's reference.
I provide these for all original artwork and prints which I produce.  Your certificate will be included with your artwork when it is shipped.

Do you have Gift Vouchers?
Yes, you can purchase a Jewells Art Gift Voucher in any amount as full or partial payment towards the cost of a painting. Please use the Contact form below or email: enquiries@jewellsart.co.uk to discuss your requirements.

Do you ship overseas?
Yes, I do, please allow up to 28 days for international orders to arrive.

How do you calculate the shipping costs?
Shipping costs are calculated based on the price, dimensions, and weight of the artwork, as well as the shipping destination. Shipping costs include packaging, insurance and postage. Please note that artwork shipped internationally may be subject to additional duties/taxes according to your country’s regulations. Please check with your local customs office for more details.
For a quote on shipping costs for a particular painting, please contact me at enquiries@jewellsart.co.uk.

I own a gallery or shop and I'd like to include your work.
Please feel free to contact me for enquiries about representation, licensing, or wholesale enquiries@jewellsart.co.uk.

Do you work with interior designers?
Yes, I’m happy to create custom paintings in any size to suit your location and design. To discuss your requirements, please email me at enquiries@jewellsart.co.uk.

Returns?
If for any reason you are unhappy with your purchase, please get in touch within 7 days of receiving your artwork using the Contact form below or email: enquiries@jewellsart.co.uk .
More information is available from the returns section Terms & Conditions.

If you have any other question please contact me using the Contact form below or email: enquiries@jewellsart.co.uk.

For more information visit the Terms & Conditions page and if you have any other questions please get in touch using the Contact form below or email: enquiries@jewellsart.co.uk .



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